Draft pending legal review. Will be finalized before public launch.
Legal · Terms

Terms of Service

OwnOps LLC
4940 O St MPB 1125
Lincoln, NE 68510

Effective Date: Pending public launch
Last Updated: Pending public launch

These Terms of Service ("Terms") govern your access to and use of the OwnOps App and related services (collectively, the "Service") operated by OwnOps LLC ("OwnOps," "we," "us," or "our"), a Nebraska limited liability company.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms contain a binding arbitration provision and class-action waiver in Section 16. Please read them carefully.

1. Eligibility

You must be at least 18 years old, legally able to enter into a binding contract, and operate a commercial motor vehicle (or be authorized to act on behalf of an entity that does) to use the Service. By using the Service, you represent that you meet these requirements.

2. Account Registration and Security

You must provide accurate, current, and complete information when creating an account and keep that information up to date. You are responsible for safeguarding your password and for all activity that occurs under your account. Notify us immediately at security@ownops.app if you suspect unauthorized access.

We may suspend or terminate your account if you provide false information, share account credentials, or use the Service in violation of these Terms.

3. Description of the Service

The Service provides software tools for owner-operator commercial truck drivers, including:

The Service is provided as a software tool. The Service does not provide legal, tax, accounting, financial, or transportation-regulatory advice. You are responsible for the accuracy of all information you enter, the suitability of all documents you generate, and compliance with all applicable laws and regulations.

4. The Service Is a Tool; You Decide What to Send

The Service is a software tool that helps you collect, organize, draft, and package your own business information. OwnOps does not author, send, file, or transmit documents on its own initiative. Every transmission of a document to any third party — including a factoring company, broker, shipper, the Federal Motor Carrier Safety Administration (FMCSA), a taxing authority, or any court — occurs only because you affirmatively directed the Service to send it.

You acknowledge and agree to all of the following:

  1. You initiate every transmission. The Service does not automatically send dispute letters, FMCSA complaints, invoices, factoring submissions, or any other document to any third party. Each transmission requires an affirmative action by you (tapping "Send," "Submit," "File," or an equivalent control) after you have had the opportunity to review the content.
  2. You are the sole author and sender of every document. Regardless of whether AI assisted in drafting it or the Service assembled it from data you entered, you are the author, sender, and legal source of every document transmitted using the Service. OwnOps acts only as your conduit — comparable to a printer, fax machine, or email client.
  3. AI is a drafting aid, not a decision-maker. The Service uses artificial intelligence to extract data from documents you scan and to draft content from data you enter. AI-generated extractions and drafts may contain errors, omissions, inaccuracies, or fabricated content ("hallucinations"). You will review every AI-generated output for accuracy before relying on it or transmitting it.
  4. The Service does not provide professional advice. The Service is not a substitute for an attorney, accountant, tax professional, or licensed transportation consultant. Where stakes warrant, you will obtain independent professional advice before sending or filing any document.
  5. OwnOps is not responsible for the consequences of what you send. OwnOps is not responsible for the legal, financial, regulatory, or commercial consequences of any document you choose to draft, sign, send, file, or transmit using the Service. This includes (without limitation) outcomes of factoring submissions, broker disputes, FMCSA complaints, tax filings, and any third-party reaction to the content or transmission of your documents.

5. Your Content and Rights

Your Content. You retain all rights in the data, documents, images, and information you upload, enter, or generate using the Service ("Your Content"). You grant OwnOps a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and create derivative works from Your Content solely to provide and improve the Service for you and to perform our obligations under these Terms.

Service Outputs. Documents and other outputs generated by the Service for you (invoices, dispute letters, FMCSA complaint drafts, tax records) belong to you, subject to underlying rights in templates, software, and AI model outputs. You are responsible for ensuring you have the right to use any third-party content you incorporate.

Our Intellectual Property. OwnOps retains all rights in the Service, including the software, user interfaces, designs, logos, documentation, and improvements made based on feedback. Nothing in these Terms transfers ownership of the Service to you.

Feedback. If you send us feedback or suggestions about the Service, we may use them without obligation or compensation to you.

6. Your Responsibilities

You agree that you will not:

You are responsible for the accuracy of all information you enter and the appropriateness of all documents you send. You are responsible for any harm caused by content you transmit to third parties using the Service, including dispute letters, FMCSA complaints, invoices, and other communications.

7. Subscription, Fees, and Payment

The Service is provided on a paid subscription basis. Fees, billing frequency, and included features are described at the point of subscription and in your account billing settings.

Payment processing. Payments are processed by our third-party payment provider. By providing payment information, you authorize OwnOps and our payment provider to charge the applicable fees. Subscriptions auto-renew until canceled.

Cancellation. You may cancel at any time through your account settings. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial billing periods except as required by law.

Price changes. We may change subscription prices with at least 30 days' notice. Price changes apply to the next billing cycle after the notice period.

Free trials and promotional pricing. If a free trial or promotional rate applies, the conditions will be described at signup. Trial accounts auto-convert to paid subscriptions at the end of the trial period unless canceled.

Taxes. Fees do not include applicable taxes. You are responsible for any taxes assessed on your subscription.

8. Third-Party Services

The Service integrates with third-party services that you may choose to use, including factoring company portals, broker contacts, regulatory databases, and email recipients you specify. We are not responsible for the availability, accuracy, terms, privacy practices, or fees of any third-party service. Your use of a third-party service is governed by that service's terms.

9. Service Availability and Modifications

We strive to keep the Service available but do not guarantee uninterrupted access. The Service may be unavailable for scheduled maintenance, emergency repairs, or reasons beyond our control. We may modify, suspend, or discontinue features at any time. We will provide reasonable notice for material reductions in functionality that affect paying users.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND TITLE.

WITHOUT LIMITING THE FOREGOING, OWNOPS DOES NOT WARRANT THAT:

YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING IT AND CANCEL YOUR SUBSCRIPTION.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply to the maximum extent permitted by law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) Exclusion of Indirect Damages. IN NO EVENT WILL OWNOPS OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITIES, COST OF SUBSTITUTE SERVICES, OR DAMAGES ARISING FROM ANY DOCUMENT YOU GENERATED, SIGNED, OR TRANSMITTED USING THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) Liability Cap. OWNOPS'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID OWNOPS FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

(c) Data Breach Sub-Cap. OWNOPS'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO A BREACH OF SECURITY RESULTING IN UNAUTHORIZED ACCESS TO YOUR PERSONAL INFORMATION WILL NOT EXCEED TWO TIMES (2X) THE AMOUNT IN SUBSECTION (b).

(d) Exclusions. The limitations in this Section 11 do not apply to (i) OwnOps's gross negligence, willful misconduct, or fraud; or (ii) any liability that cannot be limited under applicable law.

The limitations in this Section 11 are a fundamental part of the bargain between you and OwnOps and apply even if a remedy fails of its essential purpose.

12. Indemnification

You will defend, indemnify, and hold harmless OwnOps and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

We may, at our option, control the defense of any claim subject to indemnification with counsel of our choosing. You will cooperate as reasonably required.

13. Term and Termination

These Terms remain in effect while you have an account. Either party may terminate as follows:

By you. Cancel your subscription and delete your account through Settings at any time.

By us. We may suspend or terminate your account at any time, with or without notice, if you violate these Terms, fail to pay fees when due, engage in fraudulent or harmful conduct, or as required by law. For material violations, we will attempt to give notice and an opportunity to cure where reasonable.

Effect of Termination. Upon termination, your right to use the Service ends immediately. We will retain or delete Your Content as described in our Privacy Policy. The following sections survive termination: 4 (The Service Is a Tool; You Decide What to Send), 5 (Your Content and Rights — only as to provisions allocating ownership), 6 (Your Responsibilities — as to past conduct), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law), 16 (Disputes), and 17 (General).

14. Governing Law

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Notices

We may send notices to the email address on your account. You may send notices to OwnOps at legal@ownops.app or to our mailing address on the contact page. Notices are deemed received on the day sent for email and three business days after mailing for postal mail.

16. Disputes; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

(a) Informal Resolution. Before filing a formal dispute, you and OwnOps agree to attempt to resolve the dispute informally by contacting legal@ownops.app with a written description of the dispute. The parties will negotiate in good faith for at least 60 days before initiating arbitration.

(b) Binding Arbitration. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Omaha, Nebraska (or by remote hearing if the arbitrator allows). Judgment on the award may be entered in any court of competent jurisdiction.

(c) Class Action Waiver. YOU AND OWNOPS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate claims of multiple parties and may not preside over any class or representative proceeding.

(d) Exceptions. Either party may bring an individual action in small claims court for disputes within that court's jurisdiction. Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or confidential information.

(e) Opt-Out. You may opt out of this arbitration agreement by sending written notice to legal@ownops.app within 30 days of first accepting these Terms. The opt-out notice must include your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect any other provision of these Terms.

(f) 30-Day Right to Reject Changes to This Section. If we materially amend this Section 16 after you accept these Terms, you may reject the amendment by sending notice to legal@ownops.app within 30 days of the amendment's effective date. In that case, the version of this Section in effect immediately before the amendment continues to govern.

17. General

Entire Agreement. These Terms, the Privacy Policy, and any subscription or order documents constitute the entire agreement between you and OwnOps regarding the Service and supersede any prior agreements.

Changes to Terms. We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice by email or in-app notice before the change takes effect. Continued use of the Service after a change takes effect constitutes acceptance.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

No Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.

Force Majeure. Neither party is liable for failure to perform due to events beyond reasonable control, including acts of God, war, terrorism, civil unrest, natural disasters, pandemic, government action, or failure of internet or telecommunications infrastructure.

Independent Contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and OwnOps.

Headings. Section headings are for convenience only and do not affect interpretation.

18. Contact

OwnOps LLC
Attn: Legal
4940 O St MPB 1125
Lincoln, NE 68510
Email: legal@ownops.app

These Terms of Service are a starting-point draft prepared for legal review. They are not legal advice. OwnOps LLC will obtain qualified counsel review before relying on this document in production.